| CAN I CANCEL A WALK? WILL I BE CHARGED? |
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Our cancellation policy is very flexible. We understand that even for the most organized person, last minute changes are unavoidable at times. As long as you contact us before we are at or en route to your home, you will not be charged for the visit. However, like you, we are contentedly busy people, and always prefer as much notice as possible when your schedule changes. Similarly, we are flexible about scheduling additional visits for your pet. We are often able to do this with less than 24 hours' notice, but it's not something we can guarantee (though we've all picked up walks on an hour's notice at one time or another). If you give us a full day's notice or more, we should be able to take care of you. |
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We Are Insured
Brighter Days is a member of the National Association of Professional Pet Sitters.